Troubleshooting

If the pump does not start or run:
If the pump starts and stops too often:
If the pump will not shut off:
If the pump runs and moves little or no water:
If the impeller shaft will not turn:

If the pump does not start or run:

1. Make sure pump is plugged in.
2. Check for blown fuses or tripped circuit breakers or tripped GFGI outlets.
3. Check pump by bypassing the switch and plugging the pump directly into the outlet.
   If pump works, there is a problem with the switch. Replace the switch.
4. Check for any obstructions in the impeller by removing intake screen and base.

If the pump starts and stops too often:

1. Check for backflow of water from discharge hose/pipe. Install or replace check valve.
2. Check float switch for proper operation. Replace if necessary.

If the pump will not shut off:

1. Make sure switch drops to full down position. It may be obstructed.
2. Check for obstructions in piping

If the pump runs and moves little or no water:

1. Check for air leaks in the suction lin. Makre sure all pipe joints are air tight.
2. Check for obstructions in suction and/or discharge lines.
3. Make sure liquid supply is within pumping rage. (Up to 20' depth)
4. Check impeller for signs of wear. Replace if necessary.
5. Check pump housing for wear. Replace if necessary.
6. Make sure check valve is installed in correct direction.
7. Check to insure discharge pipe is not plugged.
8. Unit may be air locked. This pump has an anti-airlock device built in. Clean out airlock.
9. Check intake screen for obstructions, clean if necessary.

If the impeller shaft will not turn:

1. Make sure the motor is rotating the same direction as the pump/impeller.
2. If the pump is new, you may need to turn the impeller by hand to loosen.
3. On new pumps, spray oil or other lubricant in the suction and discharge ports to loosen.
4. Turn grease cups 1/2 to 1 turn to lubricate impeller shaft.
5. Make sure you have a properly sized motor to operate the pump.